1. Introduction

Copecart GmbH is committed to making its digital offerings accessible to all users, including people with disabilities. We continuously work to improve the accessibility of our website in accordance with national and international guidelines. This statement describes the current status of accessibility on www.copecart.com and the measures we are taking to ensure it.

2. Status of Compliance with Requirements

This website is partially accessible. It partially complies with BITV 2.0 (Barrier-Free Information Technology Ordinance) and the Web Content Accessibility Guidelines (WCAG) 2.1 at conformity level F. The goal is to achieve conformity level AAA.

We are aware that not all areas of our website are fully accessible. We are actively working to eliminate the remaining barriers and continuously improve accessibility.

3. Non-Accessible Content and Justification

The following content is currently not fully accessible, and we are working to address it:

· Some of our product descriptions or terms and conditions created before 01.05.2025 may not be fully optimized in terms of structure and reading order.

o Justification: The manual editing of the large number of existing documents requires significant effort.

o Planned measure: We will gradually revise all relevant documents and provide them in an accessible format. New documents will be created in an accessible manner from the outset.

· e.g., Videos without complete subtitles or audio descriptions: Some of our marketing or explanatory videos may not yet have complete subtitles or audio descriptions.

o Justification: Creating high-quality subtitles and audio descriptions is time-consuming.

o Planned measure: We will progressively add subtitles and audio descriptions to existing videos. Accessibility will be considered from the start when creating new videos.

· e.g., Certain interactive elements or forms: Some more complex filter or search functions or certain form fields may not yet be optimal for screen readers or keyboard navigation.

o Justification: The complexity of these elements requires detailed technical adjustments.

o Planned measure: We are working to optimize the accessibility of these elements and ensure that all functions can also be operated via keyboard and correctly captured by screen readers.

4. Creation of this Accessibility Statement

This statement was created on June 13, 2025.

The statement is based on a self-assessment and external review of our website by Williams-Connect, as well as regular internal audits.

5. Feedback and Contact

If you have questions about the accessibility of our website or have noticed barriers, please do not hesitate to contact us. We appreciate your feedback to further improve our offerings.

You can reach us in the following ways: · Email: barrierefreiheit@williams-connect.eu · Phone: +49 30 2555 9259

· Mail: CopeCart GmbH, Rosenstr. 2, 10178 Berlin

6. Enforcement Procedure

If you believe that our response to your feedback is unsatisfactory, you can contact the Complaints Office for Digital Accessibility of the State of Berlin.

· State Commissioner for Digital Accessibility Senate Department for the Interior and Sport Department IV – Communication and Digitalization Klosterstraße 47 10179 Berlin

· Phone: 49 (0)30 90223 2000

· Email: poststelle@seninnsport.berlin.de

Further information can be found at: the website of the Berlin Complaints Office for Digital Accessibility.

7. Further Information

· Barrier-Free Information Technology Ordinance (BITV 2.0):
https://www.gesetze-im-internet.de/bitv_2_0/BJNR184300011.html

· Web Content Accessibility Guidelines (WCAG 2.1):
https://www.w3.org/WAI/WCAG21/Understanding/

· Disability Equality Act (BGG BE) Berlin:
https://www.gesetze-im-internet.de/bgg/

Last updated on June 13, 2025 by Williams-Connect